Our Policies
Trust through Expertise, Transparency, and Impartiality
As a service provider in the fields of certification, inspection, testing, and training, we always align our work with the current state of the art as well as with relevant national and international requirements—particularly the standards ISO/IEC 17020, 17021, 17024, and 17065—regardless of whether our individual services are already accredited or not.
Our certification processes are governed by clear, documented procedures—from the granting, refusal, suspension, or withdrawal of certification to the extension or limitation of scopes. In doing so, we consistently act according to the principles of impartiality, independence, and transparency.
Our handling of information, complaints, and appeals follows defined procedures that are based on fairness, traceability, and confidentiality. The use of our name and logo is also subject to clear regulations.
All relevant principles and procedures are laid out in our internal policies, processes, and procedural instructions. Upon request, we are happy to provide interested parties with access to these documents and insight into how we operate.
Below is an overview of the main pillars of our system for fulfilling these principles:
- Code of Conduct: Our Code of Conduct defines the ethical standards and behaviors expected from all members of our team. It serves as the foundation for respectful and responsible interactions.
- Compliance Management System: In our commitment to ensuring the highest quality and safety standards, we have established a comprehensive Compliance Management System. This system ensures that we adhere to all relevant regulations and standards.
- Guideline for Corruption Prevention: We are dedicated to fostering a fair and transparent business environment. Our Anti-Corruption Policy sets clear standards for rejecting corruption in any form throughout all phases of our business operations.
- Mission Statement: Our mission statement outlines the vision, mission, and values of intellcert GmbH. It reflects our dedication to excellent services, customer orientation, and sustainable growth.
To access detailed information on these critical documents, download the PDF files by clicking on the links below:
Guideline for Corruption Prevention
If you have any questions or need further information, please feel free to contact us.
