Process Management – Basic: Analyze and Improve Processes

Description

• Content:
  • Introduction to process management
  • Process mapping
  • Process analysis
  • Process organization (roles)
  • Process optimization
  • Process representation and documentation
  • Process implementation (outlook)
  • Overview of tools in process management
  • Working on specific processes of the participants
  • Case studies and group work for direct application of tools/methods
• Prerequisites:
  • No specific prerequisites required.
• Certification Requirement:
  • Without certification option
• Conduction Method:
  • Online (For on-site or in-house training, please send us a request via our contact form (Contact - intellcert). We will get in touch with you shortly thereafter.)
• Language:
  • English
• Target  Audience:
  • Employees and managers without extensive prior knowledge of process management
  • Specialist departments aiming to improve their workflows
  • Project managers and process participants
• Learning Objectives:
  • Understanding the basics of process management
  • Documenting, visualizing, and analyzing processes (e.g., using Swimlanes, SIPOC)
  • Identifying improvement opportunities and deriving initial optimization measures
• Note:
  • Displayed price excl. VAT