Aviation
All training courses are offered as online events in English. Inhouse training also possible.
| Course ID | Title | Inhalt | Duration | Prerequisites | Certification | Certification Requirement |
|---|---|---|---|---|---|---|
| IC-811-E-01 | Fundamentals of Aviation | • Introduction to the aviation industry • Aircraft and their classifications • Introduction to navigation systems • Basics of aviation law • Aviation organizations and their tasks (EASA, ICAO, IATA) | 2 days (16 hrs) | None | Certificate of participation | Without certification option |
| IC-811-E-02 | Aviation Security Awareness | • Introduction to aviation safety concepts • Identification of threats and risks • Behavior in safety-critical situations • Security checks at the airport • ICAO & EASA safety standards | 1 day (8 hrs) | None | Certificate of participation | Without certification option |
| IC-811-E-03 | Drones & Unmanned Aircraft Systems (UAS) – Basics | • Introduction to drone technologies • Areas of application (industry, inspections, logistics) • Control and flight modes of drones • Sensing and data collection • Data protection and ethical aspects • Aviation law basics for drone operators | 2 days (16 hrs) | None | Certificate of participation | Without certification option |
| IC-811-E-04 | Safety Management System (SMS) in Aviation | • Introduction to ICAO-compliant SMS • Risk management & reporting • Safety culture in aviation • Implementation and monitoring of safety measures • Best practices | 3 days (24 hrs) | Fundamentals of aviation or experience in aviation management | Certificate of participation | Without certification option |
| IC-811-E-05 | Crisis Management & Emergency Planning in Aviation | • Crisis communication & emergency protocols • Evacuation concepts • Media relations & reputation management in emergencies • Psychological aspects in crisis situations • Collaboration with emergency services | 2 days (16 hrs) | None | Certificate of participation | Without certification option |
| IC-811-E-06 | ICAO & EASA Oversight Program – Audit & Compliance | • ICAO and EASA requirements for aviation companies • Internal audits • Preparation for regulatory inspections • Effective compliance management • Compliance culture in companies • Common deficiencies and how to avoid them | 2 days (16 hrs) | Experience in quality or safety management | Certificate of participation | Without certification option |
| IC-811-E-07 | IATA Operational Safety Audit (IOSA) – Introduction | • Overview of the IOSA standard • Processes for complying with IATA safety standards • Preparation for an IOSA audit • Audit methods and processes • Analysis of audit results • Corrective actions for addressing findings | 2 days (16 hrs) | Experience in flight operations or safety management is an advantage | Certificate of participation | Without certification option |
| IC-811-E-08 | Fundamentals of Aviation Quality Management | • ISO 9001 & aviation-specific standards (e.g., AS9100) • Risk-based thinking in quality management • Quality culture in aviation companies • Documentation & audits • Supplier management and certifications • Continuous improvement in aviation operations | 2 days (16 hrs) | None | Certificate of participation | Without certification option |
| IC-811-E-09 | Internal Auditor Aviation | • Basics of internal audit • Regulatory bases and standards for aviation • Audit planning and preparation • Conducting an internal audit • Audit reporting and action tracking • Practical exercises and case studies | 2 days (16 hrs) | Basic knowledge of quality management and aviation quality standards | Certificate of participation | Passed Exam |
| IC-811-E-10 | Customer Service & Complaint Management in Aviation | • Handling passengers • Communication with international customers • Service quality in aviation • Conflict resolution & de-escalation • Dealing with cultural differences • Complaint analysis and continuous improvement | 1 day (8 hrs) | None | Certificate of participation | Without certification option |
| IC-811-E-11 | Prevention of Counterfeit Aviation Parts | • ICAO & EASA regulations for identifying counterfeit parts • Risks associated with counterfeit parts • Traceability of components • Measures for quality control and supplier verification • International collaborations for fraud prevention • Best practices for maintenance operations | 2 days (16 hrs) | Technical understanding or experience in aviation logistics | Certificate of participation | Without certification option |
| IC-811-E-12 | Human Factors in Aviation | • Fundamentals of human factors • Decision-making & error culture • Stress management • Situational awareness and decision-making • Impact of fatigue on safety • Communication & teamwork in aviation | 2 days (16 hrs) | None | Certificate of participation | Without certification option |
| IC-811-E-13 | Fraud Prevention & Financial Security in Aviation | • Identification of fraud risks (e.g., ticketing fraud) • IATA resolutions and security measures • Protection against cyberattacks & financial crime • Insider threats in aviation • Countermeasures against ticket fraud • IT security strategies for airlines | 2 days (16 hrs) | None | Certificate of participation | Without certification option |
| IC-811-E-14 | Flight Data Monitoring (FDM) & Safety Performance Indicators | • Fundamentals of flight data analysis • Identification of safety indicators • Use of FDM for risk management and accident prevention • Big data and predictive analytics in aviation • Use of FDM to improve operational safety • Training and awareness for FDM | 2 days (16 hrs) | Experience in flight operations or safety management is an advantage | Certificate of participation | Without certification option |
| IC-811-E-15 | Introduction to Aircraft Maintenance | • Fundamentals of aircraft maintenance • Maintenance systems • Risk management • Maintenance processes according to EASA Part-145 & Part-M • Fault diagnosis | 4 days (32 hrs) | Technical understanding | Certificate of participation | Without certification option |
| IC-811-E-16 | Dangerous Goods Training (DGR Awareness Level) | • Introduction to IATA DGR regulations • Classification of hazardous materials • Packaging and labeling requirements • Safety measures • Responsibilities of stakeholders (shipper, carrier, receiver) • Emergency procedures for hazardous material incidents | 2 days (16 hrs) | None | Certificate of participation | Without certification option |
| IC-811-E-17 | Economic Management of Airports – Non-Aeronautical Revenues | • Strategies for increasing non-aviation related revenues • ICAO Economic Manual (Doc 9562) • Retail and property management at airports • Advertising revenue • New investments • Fee calculation • Digitalization & new business models | 3 days (24 hrs) | Experience in airport management or aviation economics is an advantage | Certificate of participation | Without certification option |
