Identification, analysis, and improvement of business processes
Process performance measurement and monitoring
Integration of quality aspects into processes
Continuous process improvement
Successful implementation of process-oriented approaches
Prerequisites:
Basic knowledge in quality management recommended.
Certification Requirement:
Without certification option
Conduction Method:
Online (For on-site or in-house training, please send us a request via our contact form (Contact - intellcert). We will get in touch with you shortly thereafter.)
Language:
English
Target Audience:
Process owners responsible for managing business processes in the quality context.
Learning Objectives:
Understand process orientation as a fundamental principle of QM.
Document, analyze, and optimize business processes.
Systematically manage interactions and responsibilities.
Define process indicators and use them for process control.
