Course ID: C-800-E-01
Content
- Introduction to the fundamental concepts of quality management
- Significance of quality for business success
- Quality standards and norms
- Process of quality improvement
- Methods for error prevention and correction
- Quality assurance techniques
Prerequisites
No specific prerequisites required.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-02
Content
- Role of leaders in creating a quality culture
- Development of leadership competencies in quality management
- Influence of leadership on employee motivation and engagement
- Creating an environment that promotes quality awareness
- Communication and leadership in the quality context
- Successful implementation of quality goals
Prerequisites
Basic knowledge in quality management recommended.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-03
Content
- Understanding the requirements of external audits
- Documentation preparation for audits
- Employee training for audits
- Review of audit procedures and protocols
- Addressing audit challenges
- Enhancing audit performance
Prerequisites
Basic knowledge in quality management recommended.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-04
Content
- Process-based approaches in quality management
- Identification, analysis, and improvement of business processes
- Process performance measurement and monitoring
- Integration of quality aspects into processes
- Continuous process improvement
- Successful implementation of process-oriented approaches
Prerequisites
Basic knowledge in quality management recommended.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-05
Content
- Fundamentals of risk management
- Identification of quality risks
- Risk assessment and prioritization
- Risk mitigation strategies
- Integration of risk management into the quality management system
- Risk reporting and monitoring
Prerequisites
Basic knowledge in quality management recommended.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-06
Content
- Importance of effective supplier and partner management
- Selection and evaluation of suppliers and partners
- Supplier qualification and audits
- Relationship building and collaboration with suppliers and partners
- Supply chain risk management
- Continuous improvement of supplier and partner performance
Prerequisites
No specific prerequisites required.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-07
Content
- Methods of quality control and assurance
- Quality assurance processes in production
- Testing methods and tools
- Error detection and prevention Standards and regulations for quality assurance
- Quality documentation and reporting
Prerequisites
Basic knowledge in quality management required.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-08
Content
- Introduction to statistical methods in quality management
- Data collection and analysis
- Application of statistics for quality improvement
- Process control and optimization using statistical tools
- Six Sigma and statistical process control
- Root cause analysis using statistics
Prerequisites
Basic knowledge in quality management recommended.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-09
Content
- Fundamental principles of Total Quality Management
- Cultural changes to promote TQM
- TQM methods and tools
- Customer focus and continuous improvement
- Employee participation and engagement
- Successful implementation of TQM
Prerequisites
Basic knowledge in quality management required.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-10
Content
- Basics and principles of Six Sigma
- DMAIC (Define, Measure, Analyze, Improve, Control) methodology
- Statistical analysis for error minimization
- Project management in Six Sigma
- Successful implementation of Six Sigma projects
- Six Sigma certification options
Prerequisites
Basic knowledge in quality management required.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-11
Content
- Importance of measurement and test equipment management
- Calibration and maintenance of measuring instruments
- Calibration and maintenance of measuring instruments
- Documentation and traceability
- Quality assurance in measurement and test equipment inspection
- Audits and compliance in measurement and test equipment management
Prerequisites
Basic knowledge in quality management recommended.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-12
Content
- Customer orientation as a strategic approach
- Understanding customer needs and expectations
- Measuring customer satisfaction
- Customer feedback and complaint management
- Continuous improvement through customer feedback
- Building long-term customer relationships
Prerequisites
No specific prerequisites required.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-13
Content
- Importance of document control in quality management Document creation, approval, and revision
- Versioning and document control
- Change management processes and procedures
- Ensuring document integrity and availability
- Audit and compliance in document control
Prerequisites
No specific prerequisites required.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-14
Content
- Introduction to auditing and ISO 19011
- Fundamental principles of auditing
- Types of audits and their applications
- Audit preparation and planning according to ISO 19011
- Conducting audits: interviews and follow-up
- Assessment of audit evidence and identification of deviations
- Audit reporting and follow-up
Prerequisites
Basic understanding of quality management and audit processes required.
Certificate Type
Certificate of Participation
Certification Requirement
Without certification option
Course ID: IC-800-E-15
Content
- Role and responsibilities of the Quality Management Representative
- Leading and supporting the implementation of the quality management system
- Coordinating quality activities and processes
- Documentation and reporting in quality management
- Interacting with internal and external stakeholders
- Continuous improvement of the QMS
Prerequisites
Previous participation in the following courses: * IC-800-E-01 Basics of Quality Management * IC-800-E-14 Basic Course for Auditors
Certificate Type
Certificate of Participation
Certification Requirement
Passed Exam
Course ID: IC-800-E-16
Content
- Audit preparation and planning
- Conducting internal and external quality audits
- Reviewing compliance with standards and regulations
- Audit reporting and follow-up
- Assessing audit results and improvement recommendations
- Maintaining audit competencies
Prerequisites
Previous participation in the following intellcert courses or courses from other providers whose content we can recognize: * IC-800-E-14 Basic Course for Auditors
Certificate Type
Certificate of Participation
Certification Requirement
Passed Exam
Course ID: IC-800-E-17
Content
- Introduction to metrology and testing procedures
- Basic principles and terminology of metrology
- Selection and calibration of measuring instruments
- Sources of errors and uncertainties in measurements Data collection, analysis, and interpretation
- Specialized measurement methods (optional, depending on industry requirements)
Prerequisites
Technical education/professional background. Knowledge of metrology would be advantageous.
Certificate Type
Certificate of Participation
Certification Requirement
Passed Exam
Course ID: IC-800-E-18
Content
- Introduction to quality consulting
- Quality management systems and standards
- Quality assurance processes and methods
- Quality audits and assessments
- Failure analysis and corrective actions
- Continuous improvement and Lean principles
- Customer focus and quality communication
- Teamwork and leadership in quality consulting
Prerequisites
Previous participation in the following intellcert courses or courses from other providers whose content we can recognize: * IC-809/04-E-01 Basics of Business Process Optimization
Certificate Type
Certificate of Participation
Certification Requirement
Passed Exam
Course ID: IC-800-E-19
Content
- In-depth analysis and consulting in quality management
- Strategic quality leadership and design
- Advanced quality improvement methods and tools
- Change management in the quality context
- Higher-level risk assessment and management
- Leading quality projects and initiatives
Prerequisites
Previous participation in the following intellcert courses or courses from other providers whose content we can recognize: * IC-809/04-E-01 Basics of Business Process Optimization * IC-809/01-E-01 Basics of Strategic Management
Certificate Type
Certificate of Participation
Certification Requirement
Similar to "Consultant" + Interview + 3 years of consulting experience
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